Squarespace is a popular website-building platform that allows users to create and customise their websites with ease. However, there are instances where a Squarespace site may be accidentally or intentionally deleted. In such cases, users may wonder if it’s possible to undo the deletion and recover their site. Fortunately, Squarespace provides a few options for undoing a site deletion.
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Recovering a deleted Squarespace site from the trash
When a Squarespace site is deleted, it is moved to the trash folder. The site remains in the trash folder for 30 days before it is permanently deleted. Therefore, if you have accidentally deleted your Squarespace site, the first step is to check the trash folder to see if the site is still there.
To recover a deleted site from the trash, follow these steps:
- Log in to your Squarespace account.
- Click on the “Settings” option in the main menu.
- Select “Trash” from the list of options.
- Find the deleted site you want to recover and click on it.
- Click on the “Restore” button to restore the site to its previous state.
Contacting Squarespace Customer Support
If your deleted Squarespace site is not in the trash folder, you can contact Squarespace customer support to see if they can help you recover the site. Squarespace provides customer support through email, live chat, and phone.
To contact Squarespace customer support, follow these steps:
- Log in to your Squarespace account.
- Click on the “Help” option in the main menu.
- Select “Contact Us” from the list of options.
- Choose your preferred method of contact (email, live chat, or phone).
- Provide the support team with as much information as possible about the deleted site.
Using a Squarespace backup to recover a deleted site
Another option for undoing the deletion of a Squarespace site is to use a backup. Squarespace provides users with the ability to create a backup of their site, which can be used to restore the site in case of accidental deletion.
To use a Squarespace backup to recover a deleted site, follow these steps:
- Log in to your Squarespace account.
- Click on the “Settings” option in the main menu.
- Select “Advanced” from the list of options.
- Click on “Import / Export” to export a backup of your site.
- Choose the backup you want to use to restore your site and click on “Import.”
Can you undo the deletion of a Squarespace site? – Conclusion
In conclusion, undoing the deletion of a Squarespace site is possible if the site is still in the trash folder, if Squarespace customer support can help, or if a backup is available. It’s important to note that a deleted site will only be in the trash folder for 30 days, so it’s essential to act quickly if you want to recover a deleted site. Additionally, it’s a good idea to create backups of your site regularly to avoid losing important information in case of accidental deletion.
If you need help recovering your deleted Squarespace site, contact the team at Chillybin today.