Chillybin Web Design
Award-winning team of expert web designers, web developers and branding specialists. Sit back and let us hand you the website of your dreams...
12
Team members
15
Years in the business
500+
Satisfied customers
Since 2009 we’ve been working with amazing clients to create meaningful impact and compelling experiences.
We are a website design agency in Brisbane and Singapore that specialises in expert WordPress development, website support, and eCommerce website development.
We're passionate about producing profitable, eye-catching , and functional mobile-optimised websites for businesses inthe Asia Pacific region.
With more than a decade of website design and development experience, Chillybin is a team on the cutting-edge, offering modern design, industry knowledge a, and a commitment to deliveringhe highest quality work available on the market today.
We work with small business owners such as award-winning photographer Jonathan Mitchell and mumpreneur Arlou & Rose, through to global powerhouses including Foxtel, Raffles Medical Group, and Coconuts. This means we have the expertise and experience to tailor our services to your needs. We build all our websites using WordPress.
Want a website design that sets you apart from your competitors? Get in touch and let’s make some magic together.
Always delivering above and beyond
Our capabilities are centred around our ability to deliver world-class websites. We’re 100% remote and work end-to-end, ensuring each project is delivered to the highest standard.
Strategy
- Website Evaluation
- User Research & Analysis
- Market Research
- Wireframing
- High-Fidelity Mockups
- Prototyping
Design
- Transparent management
- Responsive design
- Engaging UI/ UX design
- Easy to manage
- Security & compliance
- Performance reporting
Development
- Front end development
- Back end development
- Custom WordPress development
- Custom plugins & integrations
- Scalability & performance optimisation
- Website maintenance
Migration
- Stress-Free Migrations
- Managing WordPress
- Live Preview
- Mobile Responsiveness
- Easy Content Updates
- Global Community
Marketing
- Digital Marketing Strategy
- Search Engine Optimisation
- Content Marketing
- Email Marketing
- Social Media Marketing
- Analytics & Reporting
Maintenance
- Proactive Performance Optimisation
- WordPress Updates
- Security Monitoring
- Uptime Monitoring
- Reporting & Communication
- WordPress Support
Who we are
Chillybin WordPress Web Design is one of Asia-Pacific's top agencies for WordPress design and development. Founded in 2009 by New Zealand native Shaan Nicol, we’ve evolved into a one-stop shop for brands looking to make a mark online. Our skills span a wide range of services, helping businesses of all sizes to build their digital presence and set themselves apart.
Our approach & values
We take pride in delivering exceptional work. Each project is an opportunity to produce high-quality results, meet deadlines, and surpass expectations. As a boutique agency, we put our clients first and focus on direct, clear communication. This dedication fosters lasting relationships, with many clients staying with us for WordPress support for over a decade. From planning to final delivery, we aim to craft websites that bring results and leave a lasting impression.
Why Chillybin?
We stay ahead of the curve by embracing the industry's latest developments and best practices. As active WordPress Singapore User Group contributors, we share insights and hands-on training to empower developers and clients alike. At Chillybin, we don’t just create websites; we build partnerships that elevate your brand and drive business growth. Our mission is to blend creativity with functionality, delivering a site that doesn’t just look good but performs brilliantly.
A tight-knit team of experts
We’re honest folk that believe in hard work and building lasting relationships. We enjoy making companies look better with great design and go the extra mile to offer a service that we would personally enjoy.
What we do
- Master WordPress wizardry
- Ignite creativity
- Always exceed expectations
- Obsess over details
- Nurture relationships
- Plan smart, execute smarter
- Respect your time
- Clients before pixels
- Embrace remote work
- Virtual high-fives
- Deliver on time
- Innovate daily
What we don't
- Work weekends
- Use sales pitches
- Resist cheeseburgers
- Compromise on quality
- Drink warm beer
- Endless meetings
- Work for exposure
- Speak tech jargon
- Promise the impossible
- Outsource talent
- Lose at Mario Kart
- Skip dessert
Our web design process
We work alongside you to create a website that isn’t just a presence but a powerful asset for your business. Here’s our step-by-step process to ensure we deliver a site that’s aligned with your goals and built to last.
01.
Discovery & Strategy
Building the foundations for a successful project
Our journey begins with a deep dive into your goals and business needs, setting a strong foundation for the website. We start by developing a sitemap to ensure each essential page is thoughtfully structured and effectively organised. This roadmap is essential to making sure your site meets user expectations and business requirements. You’ll also complete a discovery questionnaire to share insights on your brand, audience, and objectives, which will guide our strategic approach.
In this phase, your role is crucial: we’ll ask you to provide a draft of your content, giving us a clear starting point for design and structure. By setting these pieces in place early on, we lay the groundwork for a website that’s built with purpose, tailored to engage and resonate with your audience.
02.
Design Strategy & Concepts
Crafting a visual identity that speaks to your audience
With the strategic foundation set, we shift focus to the look and feel of your website. We’ll begin with a design strategy call to align our visual direction with your brand and audience. The first draft of the homepage design follows, serving as a checkpoint to confirm the visual approach. This design then becomes the reference point as we expand to key pages, ensuring continuity across the site.
As the design takes shape, your feedback guides us through two rounds of revisions, helping us refine each page to achieve the perfect balance of aesthetics and functionality. At this stage, your input on the designs and draft content for key pages is essential, allowing us to craft a website that’s visually engaging and purposeful.
03.
Development & Demo
Turning designs into a fully functional website
With designs approved, we move into development, where we turn your vision into a fully functioning website. During our Next Steps call, we’ll review the development plan with you, outlining each phase and addressing any technical questions. We then build the site on a demo server, allowing you to interact with and explore your new site as it comes together.
In this demo phase, you’ll see the final content incorporated into the design, giving you a clear view of the completed site. Your feedback here allows us to make any last adjustments, ensuring your site meets your expectations and is ready for the next step: launch.
04.
Testing & Launch
Ensuring seamless performance and a smooth launch
Before the big day, we rigorously test your website to ensure it performs seamlessly across devices and browsers, creating a consistent experience for all users. Once everything is polished and approved, we handle the technical details of migrating the site to your hosting account, setting up configurations to optimize performance.
Your final approval here is the green light for launch, where your website goes live and is ready for your audience. This phase is all about making sure your site not only looks and works great but is set up for success from day one.
05.
Training & Support
Empowering you to manage and maintain your website
Even after launch, our support continues to ensure you’re confident in managing your new website. We’ll conduct a live training session tailored to your site’s unique features, empowering you to make updates and handle basic maintenance. You’ll also receive resources to guide day-to-day site management, keeping it fresh and functional.
And if any questions arise, we’re here for ongoing support, helping you maintain a site that remains an effective tool for your business. Our goal is to ensure your website continues to perform, attract, and convert long after launch.
Meet the team
Chillybin is a distributed remote team with staff around the Asia Pacific to ensure our clients receive the best experience possible. If there’s something we don’t know, we’ll connect with our external network of experts to get the job done. We have staff based in Singapore, the Philippines, Australia, Pakistan, & India, which brings a multicultural outlook to everything we do.
Shaan Nicol
Lendl Trazo
Kultar Singh
Roaldo Felipe
Jaypee Ancajas
Jade Romano
Denver Cuello
Leopoldo Suquib
Jarrod Partridge
DJ Rippon
Salman Tahir
Veena Danggalan
Why Chillybin?
We are driven by those we work with - when there is chemistry, trust and decisiveness, great work happens. We specialise in creating brand identities, websites, digital products and complex e-commerce solutions for start-ups, established brands and companies of all sizes.
Clients
10+ years
Our high client retention is due to our focus on delivering exceptional results and providing excellent service.
Referrals
2x
We have a high referral rate because our clients are satisfied with the results we deliver and the level of service we provide.
Retention
5+ years
We have high team retention because we invest in our staff and provide them with the support, resources, and training they need to thrive.
Team avatars
15+
Each team member has a personalised avatar, adding a touch of personal flair to our digital workspace.
“It feels so good to be able to see traffic coming in and leads converting, and that people are paying attention to our brand. That means everything!”
Mark Vassallo
Director, Gossip Gowns
Chillybin conducted a total revamp of our companies website and they did a fantastic job. Shaan and the team always respond to calls and emails. Our website is now more secure, faster and more automated than ever saving us so much time and money from having to manually update our…
Jill Wong
Founder, Philanthropy Asia
I had the unfortunate experience of working with very badly-designed websites in the past. When I wanted to create my own, the pressure of talking to a team of technophiles weighed heavy on me. How do I, a person with very little technology know-how, communicate my needs to them? Thankfully,…
Michael Shellshear
Chair, Australian Society for Teachers of the Alexander Technique
Chillybin is just completing a very complex project for the Australian Society of Teachers of Alexander Technique. austat.org.au Chillybin has provided an excellent service and a superb finished product for us. Our tender asked for a very complex site based on membership level log-ins. A Find a teacher function needed…
Darryl Dickens
Director, Out-Position
Chillybin was a great team to work with for my website re-design. They are an extremely knowledgeable, adept team and set of resources. I highly recommend them for website and web related services.
Kirsten Mönch
Head Of External Communications and Relations, German European School Singapore (GESS)
Very professional team, timely response to requests, reliable implementation. We warmly recommend Chillybin to other customers.
Sean Cho
Marketing Manager, International Cancer Specialists
Work delivered quickly, accurately and with good quality, without need for rework.
Jean-Paul Schmitz
BD Director, AsiaAssist
Great agency to work with. Very structured and understands the needs and challenges of its clients.
David Fettling
Editor, This is South East Asia
We consider ourselves lucky to have found ChillyBin. They were accessible and responsive throughout the process and ended up giving us exactly the website we wanted in terms of both design and functionality. We recommend them without hesitation
Matt Catling
Founder, Your Future Now
Chillybin is easily the best website design agency in Singapore and is the only company I trust for WordPress development. After getting them to build our website we also went for the aftercare package to take the hassle out of plugin updates and backups.
Muloongo Muchelemba
Founder & Content Creator, Ongolo
I first engaged Chillybin to undertake an audit of my website, ONGOLO.com which had been built by an incompetent website design firm in the United States. After my website suddenly stopped working one weekend, Shaan did a quick audit in a couple of days that uncovered the many things that…
